Privacy Policy - G & G Tours
Last updated: October 2025
At G & G Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you book a tour, contact us, or visit our website.
www.gngtours.com website is owned by G & G Tours, which is a data controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by gngtours, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using gngtours website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
We collect only the information necessary to provide and improve our services, including:
Contact details (name, phone number, and email address)
Booking details (tour date, type of service, number of guests, and payment confirmation)
Communication history (emails, calls, or messages between you and G & G Tours)
Optional information you provide, such as special requests or travel preferences
We do not collect or store your payment card details directly — all online payments are processed securely through our payment provider.
How we use your information:
Confirm and manage your tour bookings
Communicate with you regarding your reservation or changes
Provide customer support and respond to inquiries
Improve our services and customer experience
Send updates or offers (only if you’ve opted in to receive them)
Data sharing:
Your personal information is never sold or rented.
We only share information when necessary to:
Complete your booking (e.g., with guides or transport providers assisting in your tour)
Comply with legal obligations or valid government requests
All partners working with G & G Tours are required to protect your information and use it solely for the purpose of delivering our services.
Data retention & Security:
We keep your information only as long as necessary to fulfill the purposes stated above or as required by law.
We use appropriate physical, technical, and administrative measures to protect your data from unauthorized access, loss, or misuse.
Your rights:
As a customer in Canada, you have the right to:
Access, correct, or request deletion of your personal information
Withdraw consent for communication at any time
Request details about how your data is used
To exercise these rights, please contact us using the information below.
Cookies & Website Analytics
Our website may use cookies or analytics tools to understand visitor traffic and improve usability. These tools do not collect personally identifiable information. You can adjust your browser settings to disable cookies at any time.
Updates to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with the updated date.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you have questions, concerns, or requests related to your personal information, please contact us:
📧 Email: explore@gandgtours.com
📞 Phone: +1 (519) 702 - 8476